Give Support Remotely
Your experts no longer have to come together to solve your customers' problems. Send a link to your customer with AssistBox and start helping immediately. This way, reduce costs, increase efficiency and customer satisfaction.
INDUSTRIES
The feature-rich AssistBox offers an application package specific to each sector.
Digital customer onboarding module manages the client onboarding process for financial services companies.
Finance
Increase your turnover and customer satisfaction with our online store experience and after sales support applications.
Retail
Increase brand loyalty and patient satisfaction by providing them healthcare services at home, at work, and on vacation.
Telehealth
Shorten claim adjustment and risk analysis processes, increase your control and reduce your costs.
Insurance
Provide fast solutions to your customers' needs, increase employee productivity by reducing the need to land on the field.
Customer Support
BUSINESS PARTNERS
REFERENCES
ABOUT
With AssistBox, see what your customer sees, guide them, and provide an effective solution.
Remote Problem-Solving is Now Possible!
Your experts do not need to leave their office to solve customers’ problems anymore. With AssistBox, send a link to your customers and start helping immediately.
This way, without needing to work onsite, provide fast and effective solutions, reduce costs, increase efficiency and customer satisfaction.
FEATURES
BIOMETRIC VERIFICATION
Know your customer
SCREEN SHARING
Share your screen for co-viewing
2+ PARTICIPANTS
Add multiple participants to the session
SDK & JS LIB.
Integrate with existing mobile & web apps
DEVICE CONTROL
Get the location, take a photo, turn on flash
LIVE POINTER
Mark on the screen
APPOINTMENT
Get an appointment online
REPORTING
Get a report on usage statistics
CHATBOT
Send messages or share documents
OCR & NFC
Automate processes
WEB to WEB CALL
Web to web call option
Rest API
Integrate easily with your internal systems
APP SCREENSHOTS
FREQUENTLY ASKED QUESTIONS
Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.
Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.
Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.
Yes. According to your needs, you can give different authorizations to defined roles.
Get In Touch
Address
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info@assistbox.io
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Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España
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+34 649 84 72 84
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EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey
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+90 530 259 71 11