GIVE SUPPORT

ANYTIME, ANYWHERE

Give Support Remotely

Your experts no longer have to come together to solve your customers' problems. Send a link to your customer with AssistBox and start helping immediately. This way, reduce costs, increase efficiency and customer satisfaction.

Industries

The feature-rich AssistBox offers an application package specific to each sector.

Digital customer onboarding module manages the client onboarding process for financial services companies.

Finance

Increase your turnover and customer satisfaction with our online store experience and after sales support applications.

Retail

Increase brand loyalty and patient satisfaction by providing them healthcare services at home, at work, and on vacation.

Telehealth

Shorten claim adjustment and risk analysis processes, increase your control and reduce your costs.

Insurance

Provide fast solutions to your customers' needs, increase employee productivity by reducing the need to land on the field.

Customer Support

BUSINESS PARTNERS

ABOUT

With AssistBox, see what your customer sees, guide them, and provide an effective solution.

Remote Problem-Solving is Now Possible!

Your experts do not need to leave their office to solve customers’ problems anymore. With AssistBox, send a link to your customers and start helping immediately.

This way, without needing to work onsite, provide fast and effective solutions, reduce costs, increase efficiency and customer satisfaction.

FEATURES

FACE VERIFICATION

Check blacklist

SCREEN SHARING

Share your screen for co-viewing

MULTI-PARTY

Add multiple participants to the session

MOBILE SDK

Integrate with your own mobile application

DEVICE CONTROL

Get the location, take a photo, turn on flash

LIVE POINTER

Mark on the screen

APPOINTMENT

Get an appointment online

REPORTING

Get a report on usage statistics

CHAT

Send messages or share documents

ZOOM

Control the mobile device's zoom remotely

WEB to WEB CALL

Web to web call option

Rest API

Integrate easily with your internal systems

APP SCREENSHOTS

FREQUENTLY ASKED QUESTIONS

Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.

Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.

Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.

Yes. According to your needs, you can give different authorizations to defined roles.

Get In Touch

    Address

    • info@assistbox.io

    • Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España

    • +34 649 84 72 84

    • EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey

    • +90 536 924 68 64