READY FOR

VISUAL TECHNICAL SUPPORT?

REMOTE TECNICAL&CUSTOMER SUPPORT

With AssistBox technicians can handle customer needs remotely by seeing the problem through the customer’s mobile device. They send a link to customer with AssistBox and start helping immediately. This way, reduce costs, increase efficiency and customer satisfaction.

SHORTEN THE PROCESS

Increase your first intervention success rate and save yourself repetitive tasks.

INCREASE PRODUCTIVITY

Decrease the time, transportation and sources needed to solve the problems.

SIMPLIFY THE ORIENTATION

With the possibility of remote assistance, always be able to help the new additions to your team.

INCREASE SATISFACTION

Increase patient satisfaction with location independence, easy accessibility and high service quality.

BUSINESS PARTNERS

ABOUT

With AssistBox, see what your customer sees, guide them, and provide an effective solution.

Remote Problem-Solving is Now Possible!

Your service technicians team does not need to leave their office to solve customers’ problems anymore. With AssistBox, send a link to your customers and start helping immediately.

This way, without needing to work onsite, provide fast and effective solutions, decrease the product return rate and the cost of sending a field service technician.

FEATURES

FACE VERIFICATION

Check blacklist

SCREEN SHARING

Share your screen for co-viewing

MULTI-PARTY

Add multiple participants to the session

MOBILE SDK

Integrate with your own mobile application

DEVICE CONTROL

Get the location, take a photo, turn on flash

LIVE POINTER

Mark on the screen

APPOINTMENT

Get an appointment online

REPORTING

Get a report on usage statistics

CHAT

Send messages or share documents

ZOOM

Control the mobile device's zoom remotely

WEB to WEB CALL

Web to web call option

Rest API

Integrate easily with your internal systems

APP SCREENSHOTS

FREQUENTLY ASKED QUESTIONS

Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.

Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.

Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.

Yes. According to your needs, you can give different authorizations to defined roles.

Get In Touch

    Address

    • info@assistbox.io

    • Europe: Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España

    • +34 649 84 72 84

    • EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey

    • +90 536 924 68 64