With AssistBox claim adjusters can handle claims remotely by seeing the problem through the customer’s mobile device. They send a link to insured with AssistBox and start loss adjustment immediately. This way, reduce costs, increase efficiency and customer satisfaction.
WE REDUCED COSTS
WE IMPROVED PRODUCTIVITY
WE REDUCED COMP. TIME
WE INCREASED SATISFACTION
Using AssistBox, the average claim adjustment process decreased to 5 minutes while the average file closing time became 6days. Furthermore, the cost of claim adjustment decreased by 30%.
With AssistBox adjusters can handle claims remotely by seeing the problem through the customer’s mobile device.
There is no need to send the expert on-site anymore. Instead of that, claim adjusters can take photos, record audio and video, get location through the mobile device. This means, adjustment can be done remotely.
For customers, one click is enough to show their claim.
Know your customer
Share your screen for co-viewing
Add multiple participants to the session
Integrate with existing mobile & web apps
Get the location, take a photo, turn on flash
Get an appointment online
Get a report on usage statistics
Send messages or share documents
Mark on the screen
Web to web call option
Integrate easily with your internal systems
Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.
Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.
Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.
Yes. According to your needs, you can give different authorizations to defined roles.
Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España
+34 649 84 72 84
EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey
+90 530 259 71 11