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REMOTE CLAIM ADJUSTMENT?

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Remote Claim Adjustment

With AssistBox claim adjusters can handle claims remotely by seeing the problem through the customer’s mobile device. They send a link to insured with AssistBox and start loss adjustment immediately. This way, reduce costs, increase efficiency and customer satisfaction.

OUR CUSTOMERS

We enable our customers to transform their processes in line with digital trends and we provide consultancy to them on digital trends.

Learn Why They Preferred AssistBox

OUR PARTNERS

We are very happy to work with our business partners, who have enormously empowered us.

WE REDUCED COSTS

60%

WE IMPROVED PRODUCTIVITY

50%

WE REDUCED COMP. TIME

60%

WE INCREASED SATISFACTION

90%

ANADOLU SİGORTA SUCCESS STORY

Using AssistBox, the average claim adjustment process decreased to 5 minutes while the average file closing time became 6days. Furthermore, the cost of claim adjustment decreased by 30%.

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ABOUT

With AssistBox adjusters can handle claims remotely by seeing the problem through the customer’s mobile device.

Remote Adjustment is Here!

There is no need to send the expert on-site anymore. Instead of that, claim adjusters can take photos, record audio and video, get location through the mobile device. This means, adjustment can be done remotely.

For customers, one click is enough to show their claim.

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FEATURES

BIOMETRIC VERIFICATION

Know your customer

SCREEN SHARING

Share your screen for co-viewing

2+ PARTICIPANTS

Add multiple participants to the session

SDK & JS LIB.

Integrate with existing mobile & web apps

DEVICE CONTROL

Get the location, take a photo, turn on flash

OCR & NFC

Automate processes

APPOINTMENT

Get an appointment online

REPORTING

Get a report on usage statistics

CHATBOT

Send messages or share documents

LIVE POINTER

Mark on the screen

WEB to WEB CALL

Web to web call option

Rest API

Integrate easily with your internal systems

APP SCREENSHOTS

FREQUENTLY ASKED QUESTIONS

Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.

Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.

Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.

Yes. According to your needs, you can give different authorizations to defined roles.

Get In Touch

    Address

    • info@assistbox.io

    • Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España

    • +34 649 84 72 84

    • EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey

    • +90 530 259 71 11