Remote Claim Adjustment
With AssistBox claim adjusters can handle claims remotely by seeing the problem through the customer’s mobile device. They send a link to insured with AssistBox and start loss adjustment immediately. This way, reduce costs, increase efficiency and customer satisfaction.
REDUCED COSTS
%60
IMPROVED PRODUCTIVITY
%50
REDUCED COMP. TIME
%60
INCREASED SATISFACTION
%90
BUSINESS PARTNERS
REFERENCES
ABOUT
With AssistBox adjusters can handle claims remotely by seeing the problem through the customer’s mobile device.
Remote Adjustment is Here!
There is no need to send the expert on-site anymore. Instead of that, claim adjusters can take photos, record audio and video, get location through the mobile device. This means, adjustment can be done remotely.
For customers, one click is enough to show their claim.
FEATURES
FACE VERIFICATION
Check blacklist
SCREEN SHARING
Share your screen for co-viewing
MULTI-PARTY
Add multiple participants to the session
MOBILE SDK
Integrate with your own mobile application
DEVICE CONTROL
Get the location, take a photo, turn on flash
ZOOM
Control the mobile device's zoom remotely
APPOINTMENT
Get an appointment online
REPORTING
Get a report on usage statistics
CHAT
Send messages or share documents
LIVE POINTER
Mark on the screen
WEB to WEB CALL
Web to web call option
Rest API
Integrate easily with your internal systems
APP SCREENSHOTS
FREQUENTLY ASKED QUESTIONS
Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.
Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.
Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.
Yes. According to your needs, you can give different authorizations to defined roles.
Get In Touch
Address
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info@assistbox.io
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Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España
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+34 649 84 72 84
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EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey
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+90 536 924 68 64