Bring Healthcare to the Patients

Your patients no longer need to come to your hospital to solve their health issues. Send a link to your patient with AssistBox and start helping immediately. This way, reduce costs, increase efficiency and customer satisfaction.

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Make Access Easy

Ensured that daily plans are not interrupted by eliminating the need for patients' transportation.

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Improve Productivity

Reduce the time, transportation, and resources needed to go to the hospital.

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Make Follow-up Easy

Make it easy to follow up, guide, and follow the treatment plan after discharge.

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Increase Satisfaction

Increase patient satisfaction with location independence, easy accessibility, and high service quality.

Leaders of the Healthcare Sector Trust Assistbox

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#BenefitsFromAssistbox With Assistbox, Institutions;

2.500+
Provided Video Consultation per Month
9M +
Patient Appreciation per Month

Let your patients get an appointment with doctors.

Do the consultation as if you were physically with the patient with Assistbox capabilities, and collect data if needed.

Let your patients and doctors mutually confirm that the consultation was successful.

What Makes Assistbox Different?

  • Full Integration with Internal Systems
  • Remote Mobile Device Control
  • OCR and NFC
  • Marking on the Screen
  • Appointment Infrastructure
  • Video Calls on Browser
  • 2+ Participant
  • Chat and File Sharing
  • Full Integration with Internal Systems

  • Remote Mobile Device Control

  • OCR and NFC

  • Marking on the Screen

  • Appointment Infrastructure

  • Video Calls on Browser

  • 2+ Participant

  • Chat and File Sharing

  • Full Integration with Internal Systems

  • Remote Mobile Device Control

  • OCR and NFC

  • Marking on the Screen

  • Appointment Infrastructure

  • Video Calls on Browser

  • 2+ Participant

  • Chat and File Sharing

  • Full Integration with Internal Systems

  • Remote Mobile Device Control

  • OCR and NFC

  • Marking on the Screen

  • Appointment Infrastructure

  • Video Calls on Browser

  • 2+ Participant

  • Chat and File Sharing

Partners

Assistbox provides its business partners with the opportunity to offer high value-added solutions to their customers.

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Frequently Asked Questions

See All FAQ

Which data is stored by Assistbox? Where is the data stored?

If Assistbox is used as a cloud service, all data such as photos, videos, etc. that are created during the call are transferred to the cloud. If the call is not made anonymously, the name, surname and, if available, phone and e-mail address of the customer are stored in the cloud. Assistbox servers are located in Turkcell Gebze Datacenter in Turkey.

Yes. Assistbox offers on-premise usage option as well as cloud service. If you need, you can install Assistbox on your own servers.

Yes. Assistbox mobile app has SDKs for Android and iOS. You can embed Assistbox in your mobile application with a single line of code.

You can track the number of incoming and answered calls, the duration of calls and the waiting times on the customers' side, based on the categories you have created through the Assistbox admin panel. You can follow the same statistics on the basis of the representatives. In addition, you can view the online time of agents.

Assistbox has two types of licensing. The first model is the fixed user-based model, and you only need to purchase as many licenses as there are representatives to have calls with your customers. The second model is the concurrent call based license model. In this model, you can add as many users as you want to the system. However, you will be able to make as many simultaneous calls as the license you purchased.

Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform, and you can integrate Assistbox with your internal systems.

Safe with us

We pride ourselves on our commitment to your security.

That’s why we’re ISO 27001 certified. Our architecture is enterprise-grade scalable and we ensure strong adherence to all key DPA and GDPR requirements.