OFFER A SPECIAL EXPERIENCE

WITH VIDEO CALL CENTER

VIDEO CALL CENTER

With the video call center service, you can provide your customers with a more special experience and increase their trust in your brand. In addition,you can easily get feedback on the experience with the end-of-call survey and expand your customer base.

OUR CUSTOMERS

We enable our customers to transform their processes in line with digital trends and we provide consultancy to them on digital trends.

OUR PARTNERS

We are very happy to work with our business partners, who have enormously empowered us.

WE SIMPLIFIED ACCESS

We provided remote support, including for the hearing impaired.

WE INCREASED THE CUSTOMER CONFIDENCE

We increased the trust of customers in the institution by 4 times compared to the voice calls.

WE INCREASED SATISFACTION

With the quick resolution of problems, we increased customer satisfaction by 90%.

ABOUT

By integrating AssistBox video call infrastructure into your processes, you can facilitate your customers' access and have a branch/store/agency all over the world.

What Does AssistBox Offer?

AssistBox is being developed by engineers specializing in video calling technologies since 2018 and continues to be developed according to the needs of its customers. It is being used by the leading institutions of the finance, insurance, retail, telecom and health industries.

AssistBox offers much more than standard video calling applications with its distinctive features. With these, it enables institutions to meet many needs with a single platform.

FEATURES

BIOMETRIC VERIFICATION

Know your customer

OCR & NFC

Automate processes

2+ PARTICIPANTS

Add multiple participants to the session

SCREEN SHARING

Share your screen for co-viewing

CHATBOT

Send messages or share documents

DEVICE CONTROL

Get the location, take a photo, turn on flash

WEB TO WEB CALL

Web to web call option

SDK & JS LIB.

Integrate with existing mobile & web apps

APPOINTMENT

Get an appointment online

REPORTING

Get a report on usage statistics

LIVE POINTER

Mark on the screen

REST API

Integrate easily with your internal systems

APP SCREENSHOTS

FREQUENTLY ASKED QUESTIONS

Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.

Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.

Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.

Yes. According to your needs, you can give different authorizations to defined roles.

Get In Touch

    Address

    • info@assistbox.io

    • Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España

    • +34 649 84 72 84

    • EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey

    • +90 530 259 71 11