With the video call center service, you can provide your customers with a more special experience and increase their trust in your brand. In addition,you can easily get feedback on the experience with the end-of-call survey and expand your customer base.
WE SIMPLIFIED ACCESS
We provided remote support, including for the hearing impaired.
WE INCREASED THE CUSTOMER CONFIDENCE
We increased the trust of customers in the institution by 4 times compared to the voice calls.
WE INCREASED SATISFACTION
With the quick resolution of problems, we increased customer satisfaction by 90%.
By integrating AssistBox video call infrastructure into your processes, you can facilitate your customers' access and have a branch/store/agency all over the world.
AssistBox is being developed by engineers specializing in video calling technologies since 2018 and continues to be developed according to the needs of its customers. It is being used by the leading institutions of the finance, insurance, retail, telecom and health industries.
AssistBox offers much more than standard video calling applications with its distinctive features. With these, it enables institutions to meet many needs with a single platform.
Know your customer
Add multiple participants to the session
Share your screen for co-viewing
Send messages or share documents
Get the location, take a photo, turn on flash
Web to web call option
Integrate with existing mobile & web apps
Get an appointment online
Get a report on usage statistics
Mark on the screen
Integrate easily with your internal systems
Yes. If you give the required hardware and access permission, you can have the AssistBox platform ready to use within 8 hours.
Yes. You can embed AssistBox mobile application in your own mobile application using only a single line of code. In addition, it does not matter whether your mobile application is hybrid or native.
Yes. We can make changes according to your needs as long as it does not affect the flexible and modular infrastructure of our platform.
Yes. According to your needs, you can give different authorizations to defined roles.
Europe: Plaza de San Juan de la Cruz, 6 28003, Madrid, España
+34 649 84 72 84
EMEA: Fulya, Yesilcimen Street, Polat Tower, 430, Sisli, Istanbul, Turkey
+90 530 259 71 11